website Skip to content

Chris Roche, owner ThirtySix

Testimonial

"We had been a Visualsoft client since 2014, but had seen our margins shrink as the cost of the platform had increased dramatically in the past few years. We had little interaction with our various account and growth managers, and felt Visualsoft was no longer the best solution for our ecommerce - the long-term contracts Visualsoft recommend also offer little flexibility.

We felt it was time for a change, and looked towards Shopify as our new ecommerce partner.

Our ecommerce was so tied up with the Visualsoft system it was quite a daunting step to make - but Nigel was fantastic at enabling this change with minimal disruption. He migrated our site to Shopify and re-established it's links with third-party sales platforms very quickly, all during a hectic pre-Christmas period. He was immediately approachable - he laid out a very simple schedule, what he would be doing and when, and clearly showed us how it would be implemented. I was particularly impressed at how smooth the transition was - our Visualsoft sites tended to be built over a period of months, our new Shopify site was ready to go in a few weeks.

In terms of functionality, our Shopify site offers everything our previous Visualsoft site did at a fraction of the price. It looks great, the customer journey is well thought-out and the admin system is very intuitive to use. Uploading new products is lightening quick and adding items to third-party sites couldn't be easier.

I would throughly recommend Nigel for any aspect of your ecommerce, and particularly if you are a current Visualsoft client looking to make the switch to Shopify. He knows the platform inside-out, has an excellent grasp of the wider retail landscape and is a dream to work with. Our new website is now up and running, and I'm confident we will quickly exceed the revenue our previous site was operating at, for a fraction of the cost."

Chris Roche, Owner, ThirtySix
North East England Ecommerce Solutions: Shopify for Local Retailers

North East England Ecommerce Solutions: Shopify for Local Retailers

What if your online orders, shop-floor sales and stock could work together in one connected retail setup? For North East retailers, managing separate systems can mean repeated updates and extra manual checks. Choosing a …
Read more
Ecommerce Agency Tynemouth: Shopify Expertise for Growing Retailers

Ecommerce Agency Tynemouth: Shopify Expertise for Growing Retailers

What should you expect from an ecommerce agency Tynemouth retailers can rely on? More than a polished website. Your online shop needs to work alongside your physical store, from product information and stock management t…
Read more
Ecommerce Web Design: Build a Store That Turns Browsing into Buying

Ecommerce Web Design: Build a Store That Turns Browsing into Buying

Could a beautiful online shop still make it harder to buy? It can if customers can’t find the right product, understand their options or complete a purchase without friction. Effective ecommerce web design is about more …
Read more
Shopify Store Redesign Services: A Practical Guide to Planning a Better Store

Shopify Store Redesign Services: A Practical Guide to Planning a Better Store

What if the biggest problem with your Shopify store isn’t how it looks, but how hard it is for customers to use? A fresh visual style can be appealing, but it won’t resolve confusing navigation, unclear product informati…
Read more
Shopify Web Design in Darlington: How to Choose the Right Partner

Shopify Web Design in Darlington: How to Choose the Right Partner

The closest designer isn’t automatically the right fit. If you’re comparing Shopify web design Darlington providers, the key question is whether they understand how your retail business needs to work, not just how your w…
Read more
Squarespace to Shopify Migration: 2026 Practical Guide

Squarespace to Shopify Migration: 2026 Practical Guide

What if the biggest risk in moving your store isn’t the data you transfer, but the parts that don’t come across? If you plan to migrate from squarespace to shopify, it’s natural to worry about products, customer records,…
Read more
Darlington Ecommerce Consultants: 2026 Buying Guide

Darlington Ecommerce Consultants: 2026 Buying Guide

Hiring a generalist marketing agency to resolve complex retail infrastructure is often the costliest misstep an ambitious business can make. If you are vetting ecommerce consultants darlington retailers can genuinely tru…
Read more