website Skip to content

Chris Roche, owner ThirtySix

Testimonial

"We had been a Visualsoft client since 2014, but had seen our margins shrink as the cost of the platform had increased dramatically in the past few years. We had little interaction with our various account and growth managers, and felt Visualsoft was no longer the best solution for our ecommerce - the long-term contracts Visualsoft recommend also offer little flexibility.

We felt it was time for a change, and looked towards Shopify as our new ecommerce partner.

Our ecommerce was so tied up with the Visualsoft system it was quite a daunting step to make - but Nigel was fantastic at enabling this change with minimal disruption. He migrated our site to Shopify and re-established it's links with third-party sales platforms very quickly, all during a hectic pre-Christmas period. He was immediately approachable - he laid out a very simple schedule, what he would be doing and when, and clearly showed us how it would be implemented. I was particularly impressed at how smooth the transition was - our Visualsoft sites tended to be built over a period of months, our new Shopify site was ready to go in a few weeks.

In terms of functionality, our Shopify site offers everything our previous Visualsoft site did at a fraction of the price. It looks great, the customer journey is well thought-out and the admin system is very intuitive to use. Uploading new products is lightening quick and adding items to third-party sites couldn't be easier.

I would throughly recommend Nigel for any aspect of your ecommerce, and particularly if you are a current Visualsoft client looking to make the switch to Shopify. He knows the platform inside-out, has an excellent grasp of the wider retail landscape and is a dream to work with. Our new website is now up and running, and I'm confident we will quickly exceed the revenue our previous site was operating at, for a fraction of the cost."

Chris Roche, Owner, ThirtySix
Shopify Expert Tynemouth: Professional eCommerce Solutions for North East Retailers

Shopify Expert Tynemouth: Professional eCommerce Solutions for North East Retailers

What if your Tynemouth shopfront and your online store operated as one single, perfectly synchronised machine? For many North East retailers, the reality is often a stressful disconnect between physical shelves and digit…
Read more
Shopify Store Setup South Shields: A Local Expert’s Guide to E-commerce Success

Shopify Store Setup South Shields: A Local Expert’s Guide to E-commerce Success

What if your South Shields shop could serve customers across the North East and the rest of the world with the same level of personal service and stock accuracy? With the UK e-commerce market projected to reach USD 343.9…
Read more
Expert Shopify Help in Hartlepool: Local Support for Growing Retailers

Expert Shopify Help in Hartlepool: Local Support for Growing Retailers

How many hours have you lost this week trying to explain a technical bug to an automated chat bot that doesn't understand your business? It's a common frustration for retailers across the North East who find that generic…
Read more
ECommerce Consultant Middlesbrough: Scale Your Retail Business with Shopify Experts

ECommerce Consultant Middlesbrough: Scale Your Retail Business with Shopify Experts

Imagine finishing a busy Saturday afternoon at your Darlington or Newcastle shop only to realise your online store has sold the same "last in stock" item three times over. It's an exhausting scenario that many local reta…
Read more
Common Shopify Migration Mistakes to Avoid for a Seamless Replatform in 2026

Common Shopify Migration Mistakes to Avoid for a Seamless Replatform in 2026

Moving your store to Shopify should be an exciting evolution for your brand, yet many retailers treat it as a simple copy-and-paste task that risks years of hard-earned organic growth. Recognising the common Shopify migr…
Read more
DIY Shopify Store vs Professional Design: Which is Right for Your Business in 2026?

DIY Shopify Store vs Professional Design: Which is Right for Your Business in 2026?

Is your current e-commerce setup actually a digital glass ceiling for your brand's growth? It's a question many retailers face as they move into 2026, especially when the gap between a hobbyist site and a high-performanc…
Read more
Get a Shopify Quote in Stockton-on-Tees: Expert E-commerce Guidance for 2026

Get a Shopify Quote in Stockton-on-Tees: Expert E-commerce Guidance for 2026

Why do so many e-commerce projects in the North East stall before the first sale is even made? It often comes down to a lack of clarity during the planning phase. When you seek to get a Shopify quote in Stockton-on-Tees,…
Read more