Chris Roche, owner ThirtySix
"We had been a Visualsoft client since 2014, but had seen our margins shrink as the cost of the platform had increased dramatically in the past few years. We had little interaction with our various account and growth managers, and felt Visualsoft was no longer the best solution for our ecommerce - the long-term contracts Visualsoft recommend also offer little flexibility.
We felt it was time for a change, and looked towards Shopify as our new ecommerce partner.
Our ecommerce was so tied up with the Visualsoft system it was quite a daunting step to make - but Nigel was fantastic at enabling this change with minimal disruption. He migrated our site to Shopify and re-established it's links with third-party sales platforms very quickly, all during a hectic pre-Christmas period. He was immediately approachable - he laid out a very simple schedule, what he would be doing and when, and clearly showed us how it would be implemented. I was particularly impressed at how smooth the transition was - our Visualsoft sites tended to be built over a period of months, our new Shopify site was ready to go in a few weeks.
In terms of functionality, our Shopify site offers everything our previous Visualsoft site did at a fraction of the price. It looks great, the customer journey is well thought-out and the admin system is very intuitive to use. Uploading new products is lightening quick and adding items to third-party sites couldn't be easier.
I would throughly recommend Nigel for any aspect of your ecommerce, and particularly if you are a current Visualsoft client looking to make the switch to Shopify. He knows the platform inside-out, has an excellent grasp of the wider retail landscape and is a dream to work with. Our new website is now up and running, and I'm confident we will quickly exceed the revenue our previous site was operating at, for a fraction of the cost."